SHIPPING TERMS
1. Shipping Origin
All orders are shipped from the United States.
2. Order Processing Time
Orders are typically processed and dispatched within 1–3 business days after payment confirmation.
3. Estimated Delivery Time
Standard delivery generally takes 3–7 business days after shipment, depending on the destination and carrier operations.
4. Shipping Carriers
Orders may be delivered by one of the following major U.S. shipping carriers:
– USPS (United States Postal Service)
– UPS (United Parcel Service)
– FedEx
5. Tracking Information
A shipping confirmation email containing tracking information will be sent once your order has been dispatched.
6. Shipping Responsibility
We are responsible for preparing and shipping your beauty and personal care products accurately and securely. Once the package has been transferred to the shipping carrier, delivery is subject to the carrier’s transportation schedule.
7. Customer Responsibilities
Customers are responsible for providing accurate shipping information. Additional shipping fees resulting from incorrect or incomplete addresses, refused deliveries, or failed delivery attempts may be the responsibility of the customer.
8. Shipping Delays
Delivery times are estimates only and may be affected by weather conditions, holidays, carrier delays, or other circumstances beyond our reasonable control.
9. Lost or Damaged Shipments
If your shipment is lost or arrives damaged, please contact our customer support team promptly so we can assist with an investigation and appropriate resolution.
10. Contact Information
Company Name:
BG Veloura Beauty LLC
Address:
12175 GLACIER HWY
D6, JUNEAU, AK 99801
Email: